Terms and conditions

01

INSTALLATION DATES

The installation dates indicated in the contract are approximate and variable due to the various factors over which we have no control (temperature, delays in other work, etc.). The date also indicates the start of the work

02

INSTALLATION

The installation is done in 2 steps. The first step is to dig the holes and install the posts in the cement. The customer is responsible for knowing where the field terminals are and how far away from the line you wish to install. 25 "on each side of the line and you need to make sure this is clear BEFORE we arrive. Once the posts are installed, these take a few days for the cement to harden.

In addition to this, you need to know more about it.

The second step is the final installation of your fence. Clôtures Stratégi-K undertakes to complete the 2 stages within a maximum of 7 working days

03

INSTALLATION METHOD

Your fence cannot follow the slope of the land and at the same time be level on top. The customer must CHOOSE BEFORE OUR ARRIVAL how he wants us to install the fence

In addition to this, you need to know more about it.

  1. The top of the fence level without worrying about the underside

  2. By following the slope of the ground as much as possible

  3. Install the fence in levels to follow the slope of the land (this type of installation will require more connection posts, and therefore, will be more expensive.

In addition to this, you need to know more about it.

If you wish to install slats, option 1 or 3 only applies

04

LAND DISPOSAL

  • The client must provide a place on your land where we can dispose of the surplus land

05

TRAVELLING EXPENSES

  • CLOTURES STATÉGI-K undertakes to communicate with the customer before the start of the work. If the work cannot be carried out for a reason beyond our control (unprepared ground, line not clear, etc.) travel expenses will be required at a cost of $ 1.00 / km traveled from our place of business

06

GUARANTEES

  • CHAIN ​​MESH:

    • Wire mesh : 5 year warranty against any manufacturing defects

    • Enamelled or Galvanized Structure : 5 year warranty against corrosion, rolling, chipping or other manufacturing defects

  • ORNAMENTAL IRON : 5 year warranty on the product

  • WOOD / HYBRID : 5-year warranty on the metal structure, no warranty on the wood against its natural degradation

  • COMPOSITE: 15-year warranty on the structure and 20 years on the composite boards

  • GLASS: 5-year warranty against manufacturing defects on glass and 10-year warranty on structures or spigots

  • LABOR: 5 year warranty on installation under normal ground conditions, excluding those resulting from water accumulation, poor drainage, damage caused by accumulation of snow or ice, etc. )

All the present guarantees apply only to the defects caused by a normal and not abusive use of the products and do not cover the cases of force majeure, storm, accident or other.

The warranty does not include the cost of uninstalling and reinstalling the products

Clôtures Stratégi-K does not assume responsibility for physical injury, property damage or other direct or indirect damage resulting from use.

This warranty is not transferable. To take advantage of the guarantee, you must present your original invoice and contract.

Annex A - General service contract (.Pdf)